Why Use Speech-To-Text?
The quality of speech-to-text has recently dramatically improved and has led to many interesting
applications. Here are some examples:
Customer Support
Thanks to automatic speech recognition, you can now automatically analyze customer calls
and then extract precious information. For example you can automatically know which support
discussions went well, and which ones didn't so you can act accordingly.
Vocal Messages Analysis
It's sometimes hard to address all these vocal messages in a timely manner. But you can
automatically analyze each incoming message and extract the intent, categorize it, detect
the urgency, etc. so you can easily adapt your response.
Medical Reports
It is very common for doctors to record their discussions with their patients, or record
a summary of the discussion. They can now automatically convert these reports into text and
then do several kinds of post processing like conversation summarization, entity extraction,
etc.
Videos Subtitling
Videos are everywhere today. Automatic video subtitling is a great way to increase
accessibility, and make the content of the video more SEO friendly. As a second step you can
easily translate your subtitles to make the video availble worldwide.